2000-2009
National reform, service redesign, and policy influence
Contents |
What was happening
From 2000 to 2009, UK critical care services were reshaped. Care moved beyond isolated ICUs towards a coordinated system across hospitals. Nurses also began to take a more active role in national policy, service design, and leadership.
A major driver of this shift was the Comprehensive Critical Care review (2000). It changed how care was organised and delivered:
- It introduced a whole system model, moving care beyond the ICU into a coordinated hospital-wide approach
- It established level-based care, grouping patients by acuity rather than location
- It led to the development of outreach teams, supporting early intervention on wards
- It supported the growth of critical care networks, improving access and coordination
- It contributed to increased capacity, with a significant rise in critical care beds
- It strengthened the role of nurses and multidisciplinary teams in both practice and service design
³Ô¹Ï±¬ÁÏ Milestones
- In 2001, ³Ô¹Ï±¬ÁÏ became an incorporated charitable company, strengthening governance:
- It gained formal charity registration in 2002:
- ³Ô¹Ï±¬ÁÏ increased its involvement in consultations and national working groups
- It expanded position statements and professional guidance
- It contributed to national workforce and care planning, including Department of Health work on nursing input (2001)
- The organisation updated its logo in 2007 as part of a wider rebrand
Key policy and service developments
- The Comprehensive Critical Care review (2000) set the direction for reform:
- Care levels were reclassified to reflect patient acuity and improve data use
- Critical Care Outreach Services were introduced to support earlier intervention outside ICU
- The NHS Modernisation Agency defined workforce roles (2002):
- Critical care networks developed across the UK
- CC3N was established in 2003, followed by the National Outreach Forum in 2004
- Quality Critical Care: Beyond Comprehensive Critical Care (2005) strengthened expectations:
- NCEPOD’s An Acute Problem (2005) highlighted gaps in acute care:
- The World Federation of Critical Care Nurses was established in 2001, with ³Ô¹Ï±¬ÁÏ involvement:
- Later developments included the national framework for advanced practitioners (2008) and formal definitions of care levels (2009)
- NICE guidance on rehabilitation after critical illness (2009) shaped recovery pathways:
Key ³Ô¹Ï±¬ÁÏ publications
- Nurse-to-patient ratios (1999):
/static/uploads/resources/³Ô¹Ï±¬ÁÏNursePatientsRatios2000.pdf - Healthcare assistant roles (2003):
- Restraint use in adult critical care (2004):
/static/uploads/resources/³Ô¹Ï±¬ÁÏRestraint2004.pdf
- Prescribing in critical care (2009):
/static/uploads/resources/³Ô¹Ï±¬ÁÏPrescibingInCritCare.pdf - Joint staffing standards with CC3N and RCN (2009):
/static/uploads/resources/³Ô¹Ï±¬ÁÏ_Staffing_Standards.pdf
Wider publications and developments shaping practice
- Intensive Care Nursing: A Framework for Practice (2000):
- WHO Europe Critical Care Nursing Curriculum (2003)
- Growth of paediatric critical care standards, networks, and PICANet (2003)
- Increased research activity, including the TracMan study (2004 to 2011)
- ICU Steps was established in 2005, with ³Ô¹Ï±¬ÁÏ support from 2007:
What changed in practice
- Outreach teams extended care beyond ICU, supporting “critical care without walls”
- Advanced and specialist nursing roles increased
- Multidisciplinary working became more structured
- Capacity expanded, with critical care beds in England rising by over 40 percent between 2000 and 2006
Decade summary
This decade marked a clear move to a coordinated, system-wide model of care. The 2000 review set that direction, and the changes that followed reshaped practice, workforce, and service delivery. ³Ô¹Ï±¬ÁÏ became a recognised voice in national policy and professional standards.
Mo Coombs received an MBE in 2004, reflecting the growing national impact of critical care nursing.


